Dear *, I am a software developer who has written some iOS and Android apps for other clients in the past. Now I wanted to sign up for the Apple developer program, but the verification of my German ID card failed every time. The error message says to contact support. I've spoken to support a few times, but they don't know what the problem is and can't help me. They only see that I'm somehow "blocked" - but no reason why. What do I do from here?