Hi HN!
With AI making it easier than ever to create software, it feels more important than ever to understand how to speak to users
That said, I feel like there's a ton of content online on how to build, but far fewer recommendations on how to figure out what users want and what to build that avoids confirmation bias, false signals, etc.
I'm looking for recommendations on insightful books (or other resources) that others have personally found helpful for developing user interviewing skills, framing good questions, and generally becoming better at interacting with real-world users.
What has helped you bridge that gap between the code/AI/product creation side, and actually communicating with users?
Thanks in advance for any suggestions! :)