Years ago, I built a personal feedback platform called Sarahah that got famous but was eventually removed from stores. One unique aspect of Sarahah was its simple, plain message box.
Now, I'm using this concept to help businesses gather raw feedback (yes, just plain free text) from their customers. This approach contrasts with guided surveys that can often frame and limit responses. On the business side, we use AI to analyze this feedback and provide valuable insights and recommendations.
I would really appreciate hearing your thoughts Additionally, if you're interested in using this in your startup where we hear your feedback and tailor it to your needs, please let me know
- This is super cool, but I think your landing page could really benefit from a screenshot of the tool in use...I honestly couldn't tell you what it did just from reading the page.
Also, to build a great landing page, communicate the "Why" as in why I want it as a customer, and less of "what" I'm getting ("AI Insights!", "Hassle Free!"). Tell me why this product will make my business or project better.
- "Unfortunately, it was later removed from the app stores."
Sure sign of a trustworthy middleware author
- Am I right to think that OwlEars is supposed to summarize a user's typed comment?
Anyway, here's a datapoint - I added this user comment.
"Spindeliver dropped my food on the road several times,as I watched the delivery cyclist ride wobbling down our street. I think he was drunk, and my food was pulled out of a puddle in front of my eyes, and handed to me. I declined to tip the rider and he became belligerent. I shall not use Spindeliver again."
OwlEars gave it a 55% positive score, which seems a bit optimistic.
- Thank you so much, I received super helpful feedback!
Please see a sample box here: https://owlears.com/o/df8e1b0a and a demo analysis: https://owlears.com/obdemo
Many thanks
- Why is close button on the left side? And it is not even aligned properly. Oh, and it's a <span> element. And "Send" button is a <div>. Please, take some time and improve accessibility. Your future users won't notice, but that is the point.
- Is this a feedback widget on the frontend and an AI summarizer on the backend? If not, then I have no idea what it is. If so, then consider being clearer about (a) what the tool specifically does, (b) what uses cases it specifically addresses.
- Alright everyone, Thanks again for the super helpful feedback. I've indeed updated the website to offer a free plan and have made major changes to the copy. Please feel free to share feedback anytime.
- <form> <textarea /> </form> is a product now?
- AI generated landing page and product name. I've seen "OwlEars" enough when trying to ask for a cool product name.
- AI generated landing pages are quite obvious
- The homepage doesn't tell us or show us what it is, so... can't really give feedback on it.
- thanks again everyone, your feedback was so valuable https://www.owlears.com
- Took me the longest time that this had nothing to do with EEG sensors or neural implants. It's just more AI. Meh.